Privacy Policy
Ghost Lab Privacy Policy
Effective Date: February 2025
At Ghost Lab, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or interact with our services.
1. Information We Collect
We collect and process different types of personal data, including:
1.1 Information You Provide to Us
• When you place an order: Name, email address, shipping and billing addresses, phone number, and payment details.
• When you sign up for updates: Email address and any other contact details you provide.
• When you contact us: Any personal information you share when reaching out for support or inquiries.
1.2 Information We Collect Automatically
When you visit our website, we may automatically collect:
• Device information: IP address, browser type, operating system.
• Usage data: Pages visited, time spent on the site, and interactions with our content.
• Cookies and tracking technologies: We use cookies to enhance your experience and analyze website traffic. You can manage cookie preferences in your browser settings.
2. How We Use Your Information
We use the information we collect to:
• Process and fulfill orders, including shipping and payments.
• Provide customer support and respond to inquiries.
• Send updates about your order, product launches, and promotions (if subscribed).
• Improve our website, products, and services.
• Prevent fraud, enhance security, and comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
• Trusted third-party service providers (e.g., payment processors, shipping companies) to complete your orders.
• Legal authorities if required by law, in response to legal requests, or to protect our rights and users.
We ensure that all third-party partners comply with strict data protection regulations.
4. How We Store & Protect Your Data
We take security seriously and implement appropriate technical and organizational measures to protect your personal information. However, no online transmission is 100% secure, so we encourage users to take precautions when sharing personal data online.
We only retain your data for as long as necessary to fulfill orders, comply with legal requirements, or for essential business operations.
5. Your Rights & Choices
You have rights regarding your personal data, including:
• Access & correction: Request access to your data or correct inaccuracies.
• Deletion: Ask us to delete your data when no longer needed.
• Marketing preferences: Opt-out of promotional emails at any time.
• Cookies: Manage cookie settings in your browser.
To exercise your rights, contact us at privacy@ghostlab.uk.
6. Third-Party Links & Services
Our website may contain links to third-party sites. We are not responsible for their privacy policies, and we encourage users to read their terms before providing any information.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. If changes are made, we will notify users by updating the “Effective Date” above.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, reach out to us at:
📧 privacy@ghostlab.uk
🔗 ghostlab.uk
By using our website and services, you agree to the terms of this Privacy Policy.